Start building your career in pharmaceutical service, sales, or account management. Join our Customer Experience team by becoming a Pharmacy Client Support team member where you will start your professional journey. After ninety days in role, our Pharmacy Client Support team members have the option of working a hybrid schedule with part of the week in office and remote. Our Pharmacy Client Support team fulfill a vital role in supporting our rapidly growing business. Career progression is a big focus at Leiters, and these individuals are a key interface with our customers; allowing for early opportunities to grow, assuming increasing levels of responsibility. Candidates displaying competency in their role will have opportunities to progress to Pharmacy Client Support Level 2 and then Level 3, where they will work independently managing either workflow queues or segments of our customer base. Our Pharmacy Client Support members are considered the future of our Account Representative and Sales teams.
Once hired, a Pharmacy Client Support team member will take responsibility for order fulfillment activities, solving complex customer problems, documenting customer inquiries, data entry activities and other duties as assigned. They receive training, both in classroom and hands on during their initial month of employment. Our new hires are assigned peer mentors where they receive support throughout the onboarding process. Most Pharmacy Client Support new hires reach mastery of their role within the first 6 months of employment. After this period, they become eligible for increasing levels of responsibility as positions of Level 2 and 3 become available. Employees become eligible for Account Representative or Inside Sales Representative positions once employed and successful in their current role for one year.
Why Join Leiters Health?
Are you passionate about making a real impact in the pharmaceutical industry? Do you thrive in a collaborative, innovative environment where your skills and ideas are valued? Look no further - Leiters Health is seeking talented individuals like you to join our dynamic team!
At Leiters Health, we're not just another pharmaceutical company - we're pioneers in the field, dedicated to delivering high-quality compounded sterile products and outsourced solutions to healthcare providers nationwide. Our commitment to excellence and patient safety is at the core of everything we do.
Who We're Looking For:
We're seeking enthusiastic individuals who are driven, adaptable, and passionate about contributing to a mission-driven organization. Whether you're an experienced professional or just starting your career, Leiters Health provides an environment where your skills and talents will be recognized and appreciated. Sound like you? Apply today!
General Description:
The Pharmacy Client Support reports to the Customer Experience Manager. This employee is responsible for providing positive customer experience for inbound/outbound telephone inquiries, internal department requests, email correspondence and online orders. The position requires an individual who works independently and in a team environment, attention to detail, and communication with other functional areas and sites.
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Timeline: We will be accepting applications on and ongoing basis until position is filled.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Please note that we do not work with third-party recruiters or agencies for this position. If you are a qualified candidate and wish to apply for this job, please do so directly through our official application process. We appreciate your understanding and cooperation in this matter.
Compensation details: 24-29 Yearly Salary
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